Can't load USB Drivers

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SpaventatoLupo
Noob
Posts: 2
Joined: Sat Mar 30, 2013 5:31 pm

Can't load USB Drivers

Post by SpaventatoLupo »

I finally finished building my Rostock Max and I plug in my usb cable and the green light comes on. My Windows 7 Ultimate Laptop detects it and shows up as Unknown Device. I go to update the drive and I get the message "folder you specified doesn't contain a compatible software driver"

I tried:
redownloading the drivers
2 other laptops, one Win 8 and the other Win 7 Starter
different usb cable

Now under the Unknown Device Properties under Device status I get "Windows has stopped this device because it has reported problems. (Code 43)"

What could be wrong?
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Eaglezsoar
ULTIMATE 3D JEDI
Posts: 7159
Joined: Sun Apr 01, 2012 5:26 pm

Re: Can't load USB Drivers

Post by Eaglezsoar »

Where did you get the Rambo USB driver?
SpaventatoLupo
Noob
Posts: 2
Joined: Sat Mar 30, 2013 5:31 pm

Re: Can't load USB Drivers

Post by SpaventatoLupo »

http://reprap.org/wiki/File:RAMBo_USBdriver.zip I've downloaded the current one.

In the instructions it says to Scroll down to Unknown Devices, and right click on RAMBo. Mine doesn't say RAMBo only Unknown device.
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Eaglezsoar
ULTIMATE 3D JEDI
Posts: 7159
Joined: Sun Apr 01, 2012 5:26 pm

Re: Can't load USB Drivers

Post by Eaglezsoar »

It sounds as though you are doing everything properly.
Since you have tested this on multiple computers the common denominator is the Rambo card itself.
You should send an email to [email protected] and report this problem, it's starting to sound as if
you have a defective card but the support team at seemecnc should determine that. Please let us know the
final outcome of this so that we all can learn from it.
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